
Kampala City
Kampala City, the Capital of Uganda, is one of the districts of Uganda, and it is the only urban district in the country. Kampala City is the hub of the country’s economic, political, and administrative activities. About 2.3 million people (66% of national urban population – 2002 census) live and/ or work in the greater Kampala region. About 80% of the country’s industrial services are located in Kampala and the city generates a big proportion of Uganda’s GDP. The economic future of Uganda is thus intrinsically linked to the performance of Kampala, and this highlights the importance of the City’s ability to provide socio-economic services needed by residents. Unfortunately, the City’s delivery capabilities have not kept pace with its economic and demographic growth. Deficiencies in its organization, management, and financial and human resource capacities, and revenue base constrain the Council’s ability to provide the required levels and quality of services.KCC’s Strategic Framework for Reform (SFR)Kampala City Council (KCC) has devised a number of initiatives aimed at improving its operational, financial, and service delivery capacity. These reforms are documented in KCC’s Corporate Strategy document, the Strategic Framework for Reform (SFR). The SFR is a living document that is updated from time to time. The current SFR was adopted by the Council in November 2004 and it spells out the KCC vision 2015, goals and objectives. KCC vision 2015: “to have a secure, economically vibrant, well managed, sustainable and environmentally pleasant city that anyone would enjoy visiting and living in”; KCC’s overall objective is to achieve Sustainable Urban Development through two pillars: Good Urban Management and Good Urban Governance. The vision and goals will be achieved through the following strategies, among others:
Institutional Policy formulation and performance improvement: institutionalize a culture of performance based management that focuses on targets; Consolidate public/private partnerships in service delivery; and Improve organizational efficiency.
Political support, management and teamwork: Create an enabling environment for effective performance of Council’s political organs at all levels; Teamwork by Members of Parliament for Kampala, Public Servants, other State organs and the Civil Society towards achievement of the Strategic Objectives.
Communication and Corporate image building: Implementation of a Public Relations (PR) Strategy aimed at ensuring that KCC’s interests are well presented to the central government, stakeholders and the civil society for their support; Use the PR strategy to foster transparency and accountability for enhanced public trust, participation and payment of taxes.
Organizational reforms: Implement a new organizational structure that focuses on core functions.
Financial Recovery: Develop and Implement a Financial Recovery Action Plan with transparent budgeting, expenditure control and increasing revenue which should put KCC on a sound financial footing by the year 2015.
Improve service delivery: Increase budgetary allocation as revenues improve; Private sector participation in service delivery; Enhance monitoring & efficiency; Develop and implement a suitable Quality Assurance System (TQM).
Information & Communication Technology (ICT): Increase the use of ICT to enhance efficiency, information sharing and transparency.However, KCC does not have the resources required for implementing the above strategies to the full. Hence, implementation of SFR will require the support of the Central Government, the development partners, civil society, the private sector and the NGOs. The KIIDPKampala City Council (KCC) in collaboration with the Ministry of Local Government (MoLG) has, over time, developed the Kampala Institutional and Infrastructure Development Programme (KIIDP). The KIIDP has been designed to address the financial shortfall required to implement the necessary institutional reforms under the SFR. The overall Program Objective of the KIIDP is to develop a strong governance and management capacity in KCC so as to enhance service delivery and economic development for the City. It will assist KCC to address the fast deteriorating physical infrastructure in the City and improve its management and service delivery capacities.The KIIDP is estimated to cost US$ 100 Million, and will be funded by the World Bank together with the Government of Uganda and KCC. The KIIDP shall be implemented in three phases covering a period of ten years. Each phase will be appraised to learn from the experience gained during implementation of the previous phase. This will allow for continuous adjustment to the project design, early risk identification, and implementation of corrective measures before expanding to other phases, to ensure achievement of the overall project development objective.The first phase of the KIIDP will cost US$ 38.04 million and will be implemented over a period of three years (2008-2010). The objective of this phase is to improve institutional efficiency of KCC through implementation of the SFR. It will address three mutually strengthening areas: i) Institutional Development; ii) Citywide Infrastructure Services; iii) Project Management, Monitoring & Evaluation and Civil Society Participation. Component 1 – Institutional Development (US$5.8 million)This component will assist KCC and its stakeholders to expand the SFR into a comprehensive approach to municipal development, consonant with Kampala’s central role in the nation’s economic and political life, through the following sub components: (i) support to organizational development and governance; (ii) support to financial recovery; and (iii) strengthening service delivery(A) Support to Organizational Development and GovernanceThis sub-component will support the following areas: (i) human resource management and training; (ii) general administration; (iii) education; (iv) gender welfare and community service; (v) planning and M&E; and (vi) communication strategy. (B) Support to Financial RecoveryThis sub-component will assist KCC to develop and implement a detailed financial recovery plan (FRAP) designed to place KCC on a sound financial position by the end of the program. The FRAP requires deep-rooted changes and institutional capacity building in three areas/subcomponents: (i) enhancing revenue management capacity; (ii) enhancing expenditure management capacity; and (iii) establishing a framework for the reduction, and control of expenditures. The first phase (APL1) will focus on: establishing a solid institutional and organizational base and capacity for management of KCC’s revenues and expenditures; immediately curbing the deficit; and reducing the stock of overdue liabilities.(C) Strengthening Service DeliveryThis sub-component will provide support to strengthen KCC’s capacity in service delivery. The project will support activities in the following areas: (i) public health and environment; (ii) quality assurance for infrastructure; (iii) urban planning and land management; and (iv) information, communication and technology. Component 2 - City Wide Infrastructure and Services Improvement (US$28.5 million)This component will support activities aimed at improving the provision of critical services to the city. The investment in infrastructure and service improvements will address the following priority areas which are critical for public confidence and which will contribute to the economic and commercial development of the city: i) Storm Water Drainage Systems; ii) Traffic Management; iii) Maintenance/Rehabilitation of approximately 26km of bituminous roads; iv) Upgrading of approximately 11km of gravel roads to bitumen standards; v) Solid Waste Management including provision and installation of a landfill gas collection system from an existing landfill and development of a new landfill; vi) Urban Markets Reconstruction/ Rehabilitation; together with the associated technical support services for Engineering Designs and Construction Supervision.Component 3 - Project Implementation Support (US$2.8 m)This component will support the management activities associated with the implementation of the project and the preparation of the next phase of the program. Activities will include: (i) project implementation support; (ii) preparation and follow up on annual citizen’s report card; and (iv) staff and councilor survey.